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Ordering Tests in your Vet Scan Integration

Erin McKenzie avatar
Written by Erin McKenzie
Updated this week

Tests can be ordered either when you make a sale with a linked product or directly from the Labs tab.

“Ordering tests from the Labs tab”

  • To order tests in the Labs tab go to the Labs Tab in Panacea and select the green plus button to create a new order

  • Enter the name, client name and patient names.

  • Select the sale switcher in the top right hand corner to add an invoice

  • Add your linked Vet Scan product in the Sale block

  • Save your test order and then reopen the file

  • Select Send and confirm you wish to send this test to your vet scan machine

“Ordering tests from an invoice”

  • To order tests in an invoice simply select the linked Vet Scan product

  • Save your invoice and follow the steps above to submit the test to Vet Scan

Editing and cancelling an Vet Scan Test

Editing a test:

Prior to pushing ORDER and while the status remains as OPEN a test can be edited - changed or extra tests added to the request.

Once the Vet Scan test has been ORDERED the status will be set as SENT

Cancelling a test

The order can also be cancelled before the Status changes to PENDING by clicking on the ‘X’ here

Followed by this pop up:

Pending Status

Once a request reaching the PENDING Status it cannot be cancelled

Test Results

The Status changes from PENDING to RECEIVED once the results have been received by the Panacea system.

  • Click on the Lab order to open and view the results

  • Click the view button

The result will now be attached to the sale in the patient record.

Marking A Lab Order as Completed

  • Click edit on the lab

  • Click status and change to completed

  • Save Lab

Tests ordered in Vet Scan

When tests are ordered directly from the VetScan machine, the results will return as orphaned within the system i.e. a result with no client or patient assigned to it.

To correctly assign them, locate the orphaned test, select "Edit," and manually enter the appropriate client and patient details.

Once this information has been added, ensure you save the changes to properly link the test results to the correct record.

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