We’re excited to announce version 4.9.7 of Panacea — packed with powerful new features to make your experience even safer and smoother. As always, these updates were inspired by your feedback and ideas.
This release includes:
Two-Factor Authentication (2FA)
Your account security just got a major upgrade!
You can now enable Two-Factor Authentication (2FA) using authentication apps like Google Authenticator, Microsoft Authenticator, Authy, and other TOTP-compatible apps.
If you ever lose access to your authenticator app, don’t worry — you can restore your account using backup codes generated during setup.
We’ve also added a brand-new Security tab in the Account Management page where you can manage your 2FA settings anytime.
For more details on how to enable and use 2FA, please check out our support article.
Forgot Your Password?
Accidentally locked out? No problem.
You can now securely reset your password by clicking the "Forgot your password?" link on the login page. You'll receive a password reset email with instructions to create a new password and regain access to your account — quickly and safely.
For full instructions, see our support article here
Updates to Organisation and Clinic Deletion
Managing your Enterprise just became more flexible!
When you delete an organisation or clinic, the data will now be available for recovery for 30 days after deletion — giving you more peace of mind that your data can be retrieved easily.
Important notes:
Each new clinic created within your Enterprise will impact your billing — as new clinics are counted as an additional cost.
You cannot delete your currently active clinic or organisation. To delete them, you must first create a new one and switch to it.
Please refer to our support article here for full details on how these changes work.